Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
Effective Date: October 30, 2025
At My Hometown Contractor, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our platform.
We collect the following information from contractors:
- Business name and contact information
- Personal identification (name, email, phone)
- Contractor registration and license numbers
- Insurance certificates and policy numbers
- Background check results
- Credit check information
- Service areas and specializations
- Payment information
Your information is used to:
- Verify your credentials and qualifications
- Match you with relevant leads in your service area
- Process payments for lead purchases
- Communicate important platform updates
- Display your business profile to potential customers
- Maintain platform security and prevent fraud
We share your information with:
- Homeowners: Business name, services, ratings, and contact information
- Third-party verifiers: For background checks and license verification
- Payment processors: For subscription and lead payment processing
- Legal authorities: When required by law or to prevent fraud
We do NOT sell your personal information to third parties.
We use industry-standard security measures including:
- SSL encryption for data transmission
- Firebase Authentication for secure login
- Encrypted storage of sensitive documents
- Regular security audits and updates
You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Delete your account (subject to legal retention requirements)
- Opt-out of marketing communications
- Export your data in a portable format
We use cookies to:
- Maintain your login session
- Remember your preferences
- Analyze platform usage and performance
- Provide personalized lead recommendations
We retain your information for:
- Active accounts: Duration of account + 7 years for legal compliance
- Verification documents: 7 years after account closure
- Payment records: 7 years for tax and legal requirements
Our platform is not intended for users under 18 years of age. We do not knowingly collect information from minors.
We will notify you of significant changes to this privacy policy via email. Continued use after notification constitutes acceptance.
Last Updated: October 30, 2025