Contractor Qualifications
Our 10-Step Pre-Screening Background Check
Every contractor in our network must successfully complete our comprehensive 10-Step Pre-Screening Background Check. This rigorous process ensures that homeowners work only with qualified, trustworthy professionals.
Business License Verification
We verify that contractors hold valid business licenses in good standing with state and local authorities. All licensing information is cross-referenced with official government databases.
Three Years in Business
Contractors must demonstrate a minimum of three years in business with verifiable work history. We review business formation documents, tax records, and operational history.
Trade Qualifications & Certifications
All contractors must provide proof of relevant trade certifications, professional training, and continuing education. We verify credentials with issuing organizations and professional associations.
Liability Insurance Coverage
Contractors must carry adequate general liability insurance (minimum $1 million coverage). We verify coverage directly with insurance providers and ensure policies are current.
Workers' Compensation Insurance
All contractors with employees must provide proof of workers' compensation coverage. This protects both workers and homeowners in case of job-site accidents.
Better Business Bureau Review
We check BBB ratings and complaint history. Contractors with unresolved complaints or poor ratings are not accepted into our network until issues are addressed.
Customer Reference Checks
We contact recent customers to verify work quality, professionalism, and satisfaction. Contractors must provide a minimum of three verifiable customer references.
Customer Satisfaction Rating
Contractors must maintain a minimum 3.0-star customer satisfaction rating. We continuously monitor performance through customer feedback and reviews.
Code of Ethics Agreement
All contractors must read, understand, and agree to follow our comprehensive Code of Ethics. This covers pricing honesty, quality workmanship, and professional communication standards.
Work Warranty Guarantee
Contractors must provide appropriate warranties on their work and stand behind their craftsmanship. Warranty terms vary by project type but ensure customer protection and peace of mind.
Ongoing Monitoring & Quality Assurance
Our commitment to quality doesn't end with initial screening. We continuously monitor contractor performance and maintain strict standards throughout their participation in our network.
Performance Tracking
Continuous monitoring of customer satisfaction and project completion rates
Customer Feedback
Regular collection and review of customer reviews and ratings
Compliance Audits
Regular verification of insurance, licensing, and certification renewals
Trust in Every Project
When you choose a contractor through My Hometown Contractor, you're choosing quality, reliability, and peace of mind. Every professional in our network has earned their place through our rigorous qualification process.
Find Your Qualified Contractor Today