Terms of Service

By accessing or using the My Hometown Contractor website, platform, or services ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not use the Platform.

These Terms apply to homeowners, contractors, and all users of the Platform.

My Hometown Contractor ("MHTC," "we," "us," or "our") operates a contractor verification and lead-matching platform designed to connect homeowners with independent contractors who have completed MHTC's documented pre-screening requirements.

MHTC does not perform construction services, does not supervise work, and is not a party to any agreement between a homeowner and a contractor.

Certain geographic markets displayed on the Platform may be operated by independent local operators under agreement with MHTC Holdings, LLC. These local operators do not own, control, or modify the Platform, contractor screening standards, pricing frameworks, or Terms of Service.

All Platform rules, verification requirements, and policies are established and administered centrally by MHTC Holdings, LLC. Use of the Platform does not create a partnership, joint venture, or agency relationship between MHTC Holdings, LLC and any local market operator.

All contractors listed on the Platform are independent businesses, not employees, partners, agents, or representatives of MHTC.

MHTC does not control how contractors perform work, set pricing, negotiate contracts, or complete projects.

MHTC requires all contractors to complete and maintain compliance with the following 10-Step Pre-Screening Process before being eligible for homeowner leads:

1. Contractor Registration Verification
   Verification of required state contractor registration where applicable.
2. Minimum Time in Business Requirement
   Verification that the business meets MHTC's minimum operating history requirements.
3. Trade Qualifications & Licensing Review
   Confirmation that the contractor holds required trade licenses or registrations for selected services.
4. General Liability Insurance Verification
   Proof of active general liability insurance meeting minimum coverage thresholds.
5. Workers' Compensation Status Disclosure
   Verification of workers' compensation coverage status or lawful exemption, including subcontractor use disclosures.
6. Better Business Bureau Review
   Review of BBB complaint history, ratings, and resolution activity where available.
7. Customer Reference Verification
   Submission and review of multiple customer references.
8. Public Customer Rating Review
   Review of publicly available ratings (e.g., Google, Yelp, Facebook) where applicable.
9. Code of Ethics Agreement
   Execution of the MHTC Contractor Code of Ethics.
10. Workmanship Warranty Acknowledgment
    Execution of MHTC workmanship standards acknowledgment.

While MHTC conducts document verification and screening, MHTC does not warrant or guarantee:

• The quality of contractor work
• Project outcomes
• Timelines, pricing, or estimates
• Ongoing compliance after approval
• Contractor solvency or financial stability

Homeowners are encouraged to conduct their own due diligence prior to hiring any contractor.

Leads may be distributed based on factors including, but not limited to:

• Market availability
• Service category
• Contractor capacity
• Platform rules and limitations

MHTC reserves the right to modify lead distribution logic, contractor limits, service availability, or market rules at any time.

Contractors using the Platform agree to:

• Maintain accurate business information
• Keep licenses and insurance current
• Comply with all applicable laws and regulations
• Act ethically and professionally with homeowners
• Respond to leads in a reasonable timeframe

Failure to do so may result in suspension or removal from the Platform.

MHTC reserves the right, at its sole discretion, to suspend or terminate contractor or user access for reasons including, but not limited to:

• Falsified documentation
• Expired insurance or registrations
• Repeated homeowner complaints
• Ethical violations
• Abuse of the Platform

To the fullest extent permitted by law, MHTC shall not be liable for:

• Property damage
• Personal injury
• Financial loss
• Contract disputes
• Contractor performance issues

All agreements and disputes are solely between the homeowner and contractor.

You agree to indemnify and hold harmless MHTC, its owners, officers, and affiliates from any claims, damages, losses, or liabilities arising from your use of the Platform or services performed.

MHTC may update these Terms at any time. Continued use of the Platform constitutes acceptance of any revised Terms.

These Terms shall be governed by and interpreted in accordance with the laws of the state in which MHTC is organized, without regard to conflict-of-law principles.